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Terms

Welcome to CalmingPuppy.com, your go-to destination for premium dog-related products. Before you embark on your shopping journey, it’s important to familiarize yourself with our terms and policies to ensure a smooth and enjoyable experience. By accessing or using our website, you agree to abide by the following terms and conditions:

1. Product Information:

  • We strive to provide accurate and up-to-date product information, including descriptions, pricing, and images. However, we cannot guarantee the absolute accuracy of all product details. If you encounter any discrepancies, please contact our customer support team for clarification.
  • Product colors may vary slightly due to monitor settings and lighting conditions during photography. We endeavor to depict products as accurately as possible.

2. Pricing and Payment:

  • All prices listed on CalmingPuppy.com are in USD (United States Dollar) unless otherwise stated.
  • Prices are subject to change without prior notice. However, once you place an order, the price remains fixed.
  • We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment gateways.
  • Payment is processed at the time of placing your order. In the event of payment failure, your order will not be processed until payment is successfully completed.

3. Order Processing and Shipping:

  • We operate on a dropshipping model, which means our products are sourced from various suppliers and shipped directly to you.
  • Order processing times may vary depending on product availability, supplier location, and shipping destination. We strive to fulfill orders promptly and keep you informed of any delays.
  • Shipping times also vary depending on the selected shipping method and your location. Please refer to our shipping information for estimated delivery times.
  • We offer international shipping to select countries. However, please note that customs duties, taxes, or import fees may apply, which are the responsibility of the buyer.

4. Returns and Exchanges:

  • We want you to be completely satisfied with your purchase from CalmingPuppy.com. If for any reason you are not satisfied, you may request a return or exchange within 30 days of receiving your order.
  • To initiate a return or exchange, please contact our customer support team for assistance. Please note that certain products may be ineligible for returns due to hygiene or safety reasons.
  • Returned items must be unused, in their original packaging, and in resalable condition. Return shipping costs are the responsibility of the customer unless the return is due to a product defect or error on our part.

5. Privacy and Security:

  • Your privacy and security are of utmost importance to us. We are committed to protecting your personal information and adhering to all applicable data protection laws.
  • We collect and process personal information for the purpose of fulfilling orders, providing customer support, and improving our services. For more details, please refer to our Privacy Policy.
  • We utilize industry-standard security measures to safeguard your data and prevent unauthorized access or disclosure.

6. Intellectual Property Rights:

  • All content on CalmingPuppy.com, including but not limited to text, images, logos, and trademarks, is protected by copyright and other intellectual property laws.
  • You may not reproduce, distribute, modify, or otherwise use any content from our website without prior written consent.

7. Limitation of Liability:

  • CalmingPuppy.com and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or products.
  • In no event shall our total liability exceed the total amount paid by you for the purchased products.

8. Governing Law and Dispute Resolution:

  • These terms and conditions are governed by the laws of [Your Jurisdiction]. Any disputes arising out of or relating to these terms shall be resolved through arbitration in accordance with the rules of the American Arbitration Association.

9. Changes to Terms and Policies:

  • We reserve the right to modify or update these terms and policies at any time without prior notice. It is your responsibility to review them periodically for any changes.

By continuing to use CalmingPuppy.com, you acknowledge that you have read, understood, and agree to be bound by these terms and policies. If you have any questions or concerns, please don’t hesitate to contact us. Thank you for choosing CalmingPuppy.com for all your dog-related needs!